This worksheet has a listening and writing activity about asking in the shops and practicing the possessives. Students read, listen and complete the sentences. The answer key is attached.
When engaging in shop conversations, whether as a customer or a salesperson, maintaining a professional tone is essential. Here are formal phrases and dialogues for various scenarios:
1. Greeting and Initial Interaction
Situation
Formal Phrases
Entering the Shop
– Good morning! – Good afternoon! – Hello!
Asking for Assistance
– Can I help you? – May I assist you? – How can I be of service?
Responding as a Customer
– Yes, please. – I’m looking for… – Could you show me…?
Asking for help
2. Inquiring About Products
Situation
Formal Phrases
Asking About a Specific Item
– Do you have…? – Could you tell me if you stock…? – I’m interested in…
Seeking Recommendations
– What would you recommend? – What’s popular here? – Which one is the best quality?
Asking about something in the shop
3. Discussing Prices and Payment
Situation
Formal Phrases
Asking About Prices
– How much is…? – What’s the cost of…? – Could you tell me the price of…?
Confirming the Total
– So, that’s… – The total comes to… – Am I correct in understanding that it’s…?
Making Payment
– Here you are. – Thank you. – Keep the change.
Asking about prices
4. Concluding the Conversation
Situation
Formal Phrases
Expressing Gratitude
– Thank you. – I appreciate your help. – Thanks for your assistance.
Saying Goodbye
– Goodbye. – Have a nice day. – Take care.
Conclusion
Remember, precision and clarity enhance the impact of shop conversations. Utilize these phrases judiciously to convey professionalism. ????????
